Examinees should ensure they are thoroughly familiar with the following topics:
- Meaning, purpose, benefits and importance of procedures
- Human errors, human factors and procedures
- Types of procedures
- Desirable characteristics and how to achieve them
- Contents and guidelines for developing them
- Meaning and importance of organization and structure
- Guidelines for organization and structure
- Writing steps in a procedure
- Formatting procedures
- Level of detail to include
- Selecting procedures for development
- Syntax, vocabulary and punctuation
- Presentation of numerical information
- Using calculations
- Using lists and tables
- Using conditional statements
- Notes, cautions and warnings
- Using transitions within procedures and to other procedures
- Using graphics
- Non-sequential steps
- Continuous steps
- Time-dependent steps
- Concurrent steps
- Development of procedures
- Document control
- Relationship between training and procedures
- Implementation issues
- Managing procedures
